miototPrivacy Policy

This page describes what we collect when you use miotot and how we keep that data protected. We take privacy seriously — your account information, payment details, and session history remain confidential and are processed only for the purposes outlined below. Our infrastructure spans multiple jurisdictions; some of our servers may sit outside your region, but we apply the same data-protection standards globally.

We collect data only when you sign up, deposit funds, place predictions or play games, or contact our support team. We do not sell your personal information to third parties. We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners) and essential service providers only to complete transactions and deliver our services. Our services are available only where local law permits; you are responsible for verifying your jurisdiction's legal standing before using miotot.

Below we detail our data collection practices, your rights, and how to contact us with privacy concerns.

What data we collect on miotot

When you open an account on miotot, we collect your email address, a chosen username, your password (encrypted), and your phone number (optional but required for account recovery). During account verification (KYC), we ask for a government ID (KTP, passport, or driver's license), proof of address (utility bill, bank statement, or official mail), and a selfie holding your ID. We store these documents securely and delete them within 90 days of account closure unless regulations require longer retention.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the deposit amount, method, timestamp, and transaction ID. We do not store your card numbers, e-wallet credentials, or bank account details — payment processors handle that separately. When you place predictions on Liga 1, Piala AFF, or Champions League matches, we log your stake, prediction type, outcome, and timestamp. When you play Pragmatic Play slots, Colok Macau, Speed Roulette, or other live-dealer games, we record your session history, stakes, outcomes, and session duration.

Account data
Email, username, phone number, encrypted password, verification documents.
Transaction data
Deposit amount, method, timestamp, transaction ID. No card or account credentials stored by us.
Session data
Prediction stakes, game rounds, outcomes, session duration, IP address.
Support data
Email messages, live chat transcripts, screenshots, and account recovery requests.
Technical data
IP address, browser type, device model, crash reports, error logs.

We also collect technical data: your IP address, browser and device type, pages visited, and error logs (if our platform crashes during your session). This helps us troubleshoot bugs and improve performance. We do not track you across other websites or apps; our data collection is limited to miotot's domain.

How we use your data on miotot

We use your account data to authenticate you, process your deposits and withdrawals, and comply with legal verification requirements (KYC/AML). We use transaction data to reconcile your balance, detect fraud, and provide account statements. We use session data to settle your predictions and game outcomes correctly, and to investigate disputes (if you dispute a result, we review your session logs). We use support data to resolve your technical issues and account-recovery requests. We use technical data to monitor platform stability and security.

We do not use your data for marketing, advertising, or cross-selling — unless you explicitly opt in via your account preferences.

miotot privacy team

We keep your data secure using industry-standard encryption (HTTPS/TLS for transmission, AES-256 for storage). Our servers are protected by firewalls, intrusion detection, and regular security audits. Access to your data is restricted to miotot staff with a legitimate need (support agents, fraud analysts, payment reconcilers). We do not grant third-party marketers or data brokers access to your personal information.

Data retention and deletion on miotot

We retain your account data as long as your account is active. If you close your account, we retain transaction records for 7 years to comply with financial regulations and dispute resolution (e.g., chargebacks). We delete your personal identification documents (ID, proof of address, selfie) within 90 days of account closure. We retain support ticket histories for 2 years to assist with future disputes; you can request permanent deletion by contacting [email protected], though this may prevent us from resolving future account disputes.

If you request data deletion before account closure, we can delete non-essential data (chat history, session logs older than 1 year, browser cookies) within 30 days. We cannot delete transaction records or verification documents if your account remains active, as these are legally required for ongoing KYC/AML compliance.

Third-party processors and data sharing

We share your data with the following categories of third parties, each bound by confidentiality agreements:

  • Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment aggregators, and online payment, e-wallet, mobile banking, local payment banking partners receive your deposit requests (amount, timestamp, account reference). They process payments and return transaction status to miotot.
  • Hosting and infrastructure: Our servers sit with cloud providers (Amazon Web Services, Google Cloud, or equivalent); these providers have access to encrypted data but not cryptographic keys.
  • Fraud and compliance: We share account, transaction, and IP data with third-party fraud-detection services and AML (anti-money-laundering) providers to screen for suspicious activity.
  • Legal and law enforcement: We disclose data to government agencies, courts, or regulators only if legally compelled (subpoena, warrant, legal request) and only to the extent required by law.

We do not sell your data to marketing firms, data brokers, or any party outside the above categories. We do not permit third parties to use your data for their own commercial purposes.

Cookies and tracking on miotot

We use two types of cookies on miotot. Essential cookies (session ID, authentication token) are required for you to log in and stay logged in; without them, miotot will not function. Analytics cookies (Google Analytics, or equivalent) track page views, session duration, and click patterns to help us improve user experience. Analytics cookies are optional — you can disable them in your browser settings without affecting account access.

We do not use cookies to track you across other websites. We do not permit third-party ad networks to set tracking cookies on miotot. If you disable cookies in your browser, you will need to log in again on each visit; your account balance and transaction history remain secure.

Your privacy rights on miotot

You have the right to access, correct, or delete your personal data. To request access (a data export), contact [email protected] with your account email. We will provide a CSV or JSON file containing your account details, transaction history, and session records within 30 days. To correct errors (e.g., wrong phone number, misspelled name), log into your miotot account and edit Account Settings, or contact [email protected]. To request deletion of non-essential data, email [email protected] with specifics (e.g., "delete all chat messages older than January 2024").

You also have the right to object to certain data uses. If you do not wish to receive support-related emails, you can unsubscribe via the email footer. If you do not want analytics cookies, disable them in your browser. You may not opt out of essential cookies (session, authentication) without losing account access.

Data breaches and incident response

If we discover a data breach affecting your account on miotot, we will notify you within 72 hours via email to your registered address. We will describe the scope of the breach (what data was exposed), remediation steps we took, and recommended actions (e.g., change your password). We will also notify relevant regulators if required by law. We maintain breach-response protocols and cyber insurance to minimize harm.

If you suspect unauthorized access to your miotot account (e.g., login attempts from unfamiliar locations, balance changes you did not authorize), change your password immediately via Account Settings and contact [email protected] with details. We will freeze your account, investigate, and restore your balance if fraud is confirmed.

Policy updates and contact information

We may update this Privacy Policy to reflect changes in our practices, new regulations, or improved data protection. We will notify you of material changes by email (if you have a registered account on miotot) or by posting a notice on our website. Your continued use of miotot after the update means you accept the revised policy. Minor clarifications (e.g., adding a payment method) may be updated without notification.

If you have privacy questions, concerns, or wish to exercise your rights (access, correction, deletion), contact us at [email protected]. Include your account email and a description of your request. We will respond within 30 days. If you are unsatisfied with our response, you may escalate to your local data-protection authority (if your jurisdiction has one) or submit a complaint to the relevant regulator.

Our miotot support team is also available via [email protected] for account-related inquiries. Our services are available only where local law permits; jurisdiction-specific data handling is noted in our Terms & Conditions. This Privacy Policy is effective as of the date posted on our website and applies to all users of miotot globally.